Message to customers - wooden musical toy
Due to the failure to meet Sinsay quality standards, we kindly inform you that the brand has decided to withdraw the following product from sale.
If you have products with index numbers 7698P-MLC-ONE, kod EAN: 5905621943390, please stop using these products and follow the return procedure below.
We sincerely apologize for any inconvenience
caused by this situation.
RETURN PROCEDURE:
1) Products purchased in stationary stores
• Return in any Sinsay stationary store – find the nearest Sinsay store.
Customers who do not have a proof of purchase will be asked by staff to complete the appropriate form.
2) Products purchased in the online store
• Return possible after logging into the customer account.
Please select “return” or “complaint” and follow the instructions received by e-mail.
• Return in any Sinsay stationary store – find the nearest Sinsay store.
If you have any questions, please contact us at 58 353 65 65 (cost according to the operator’s price list).